Covid-19 Bali / Coronavirus Update
Special COVID-19 Discounts and Offers
Currently we have a number of Special COVID-19 accommodation rates and discounts:
- 40% last minute discount for any stay of 2 nights or more within the next 28 days
- 15% Weekly discount for any stay of 7 nights or more
- 10% Early Bird discount for any stay more than 90 days from now.
We also have special rates in IDR for any long stay bookings of a month or more. Please contact us on firstname.lastname@example.org for more details.
Special COVID – 19 Guest Cancellation and Deferral Policy
Our standard cancellation policy applies to all stays, however where a guest is unable to travel to the location of our properties due to travel restrictions put in place as a result of COVID-19, including:
- A requirement to carry out compulsory hotel quarantine of three (3) nights or more; or
- No visa being available for tourists to enter Indonesia;
- Cancellation of flights between guest home location and Indonesia
then we do offer the following additional rights for cancellation, deferral of stay and refund.
Other COVID travel obligations are excluded as a reason for being unable to travel including and Indonesian obligations on guests to have compulsory medical insurance, PCR tests and to be fully vaccinated.
For all bookings for 2022 made after 19th December 2021 guests shall be entitled to:
- Cancel their stay any time up until 30 days before check-in date and receive a full refund less an admin fee of IDR 750,000 and less any relevant bank charges or exchange rate differences where applicable.
- Defer their stay any time up until 30 days before check-in date and transfer 100% of what they have paid towards another stay at the same villa for any dates within the next 13 months. Failure to notify us in time will mean that all remaining payments shall be due and payable in full.
- Defer their stay with us any time up until 14 days before check-in date and transfer 100% of what they have paid towards another stay at the same villa within the next 13 months of the same or greater value.
- Receive a full refund by 31st December 2023 if guests have not managed to complete their stay, less an admin fee of IDR 750,000 and less any relevant bank charges or exchange rate differences.
If guests fail to request deferral of their dates at least 30 days before original arrival date, or fail to make the second payment as requested, then we shall do our best to work with the guests, but reserve the right to cancel the booking and retain up to 50% of the total amount due and payable.
For all bookings made for 2022 prior to 19th December 2021, the same policy as above shall apply, however refunds shall be offered by 31st December 2022, if guests are unable to complete their stay by that time.
Covid-19 Bali International Flight Restrictions
Obligations and restrictions on travel to Indonesia and Bali change almost every day, and often those changes are poorly implemented and explained.
We shall do our best to always update this page, however it is always best to check with your airline or the global travel website for IATA is usually the best source of information at IATA COVID 19 Travel Regulations and is now the website that most airlines refer to including Garuda.
Right now (January 2022) everyone arriving in Indonesia has to do and pay for 7 nights of compulsory hotel quarantine – no exceptions. At the moment this has to be done in Jakarta or Manado, although quarantine in Bali at specified hotels will be allowed once direct international flights start again, which is expected soon.
Currently however no visitor visas are being granted to foreign tourists. As well KITAS (long term stay visa) the main visa tourists currently use to visit Bali is a “Business” Visa (B211) which are also allowed to be used for tourist purposes, but which cost typically USD 300+ and have to be organised through an agent, but last for up to 6 months. There are several agents in Bali that are willing to help, and we can provide contacts if you need them.
For any person entering Indonesia (whether foreign national or Indonesian national), must:
- Have a valid PCR test with results provided within 72 hours before arrival in Indonesia (so be careful if you are on a long flight).
- Be fully vaccinated with a COVID-19 vaccine certificate (1st and 2nd Vaccination) (exceptions for Indonesian citizens and foreign children aged 12 to 17 who will be vaccinated upon arrival if not vaccinated previously. Anyone that has a medical reason for not being vaccinated, plus accompanying medical note, is also not required to be vaccinated).
- Have paid for Medical insurance for USD 100,000 (although this was not actually requested or checked in any way on our last flight into Indonesia in January 2022).
- Have completed an EHac form here. If you have problem with the EHac App, try instead just filling out the form on your browser (again this was not checked at all when we last flew into Indonesia though).
- Complete compulsory hotel quarantine in a named quarantine hotel in Jakarta for 6 nights/7 days or Manado for 7 nights / 8 days. All foreigners, even those with KITAS/KITAP, have to pay for their quarantine hotel and the COVID-19 tests that are included in the stay.
List of hotels in Jakarta can be found here and for Manado here. Manado apparently allows guests to enjoy the freedom of the hotel they are staying in, whereas in Jakarta guests are strictly confined to their rooms and balconies only.
Although Bali International Airport reopened on October 14th 2021, no international flights have yet arrived (it is now January 2022). Again recent efforts appear to be being made for this to happen, but as of right now all flights are still to Jakarta or Manado. So if you have booked a flight direct to Bali, check really carefully that it actually exists, as several operators are happy for guests to book, but then cancel and redirect the flights to Jakarta nearer the date of flying.
At the end of the quarantine stay at the hotel all guests will be tested again when they check-out. Check-out is dependent on final test not being positive. If it is then you usually have one chance to take a second test, but if that is also positive, then you, and anyone travelling with you will be relocated to a fairly basic government facility for a further 10 nights of quarantine.
Foreign nationals already in Bali or Indonesia, and with a stay visa, are able to travel to Bali from other locations within Indonesia subject to the same restrictions as Indonesian citizens (see “Domestic Flight Restrictions” below).
Covid-19 Bali Domestic Restrictions
All domestic guests (foreign or Indonesian) now have to have had either a PCR test or an Antigen test within the previous 24 hours prior to departure time and to have been fully vaccinated as well, and therefore to have a vaccination certificate.
The good news is that testing is now widely available throughout Indonesia and at airports upon departure – although allow a couple of extra hours if doing so before your flight. More generally tests within Indonesia can only be done at facilities registered on the Indonesian Health Ministry (see https://www.litbang.kemkes.go.id/laboratorium-pemeriksa-covid-19/).
Children under 12 years old however are exempted currently. Children aged 12 to 17 are expected to have at least their first vaccination.
Masks continue to also be required for any passengers taking domestic flights or indeed any other transportation within Indonesia, including private cars and motorbikes – even if you are on your own.
Anyone flying within Indonesia domestically also has to download the Pedulilindungi app and complete the eHAC passenger locator form within it which can be found here. For domestic flights these do still appear to actually be checked. If you are transiting a domestic location in Indonesia, and have to go landside, then that technically counts as a destination, and a further eHAC form has to be completed for your next destination. You need your seat number to complete the eHAC, so that means you can only complete the form once you have checked-in.
If you want to be well prepared, print off the QR code from the eHAC form (or have it ready when you arrive) as that is all that is checked, and immigration will just scan this.
All domestic airlines now run many regular scheduled flights each day to Denpasar from Jakarta and most other major Indonesian cities, and all seating restrictions have been lifted, so flights are in some cases fully booked again.
We recommend booking with Garuda unless you are travelling on a busy route such as Jakarta to Bali, as our experience is that some other operators can still cancel flights within 24 hours of departure due to lack of passengers.
COVID-19 Bali Local Restrictions
Restrictions on Bali and other areas of Indonesia do vary, but currently there are few if any obvious restrictions on accessing the beaches, going to bars and restaurants, or even dancing the night away in clubs.
Some major businesses have closed such as the Tree Tops Adventure Park, and Old Man’s restaurant / bar, and others are only open certain days such as Waterbom which currently opens only at weekends.
We recommend that you check individual businesses opening hours before going out, as many remain shut, or have limited hours, and in particular many businesses in more remote locations may be shut. Currently Canggu (in particular), Batu Belig and Seminyak are the busiest locations in Bali, and Canggu is actually suffering from being almost too busy right now, with traffic again becoming a concern.
Expect other areas to be quiet, particularly East Bali and around Candidasa.
More generally there are no check-points or any other travel restrictions on travel within Bali itself, although masks are supposed to be worn at all times when out and about.
Covid-19 Bali Villa Closures
Some of our villas have closed due to COVID, including Villa Daksina. All others are operating normally, but many now have long term tenants, including Villa Champa, Villa Leana, Villa Rene, Villa Rusa Biru and Villa Srengenge but the calendars are all up to date, and so almost all of these villas are available to book in 2022. More generally all our villas on our website are open for guests and have no restrictions or additional documentation required to stay.
We have however taken several additional measures at all our properties to protect the safety of our guests and staff against Covid-19 including:
- All staff at all our villas are now fully vaccinated with both first and second jabs completed.
- Before and after each set of guests leave, the villa is thoroughly cleaned, and in particular all surfaces wiped with soap and water or anti-septic
- Hand Sanitizer is provided at the entry to all villas, and all staff and guests entering the villa are required to use it.
- All staff will wear masks at all times while they are working at the villa.
- Only staff and guests are allowed in the villa while guests are staying and upon guest request, access to the villa by staff can also be limited.
- Any signs of fever, or any case of Covid-19 in the same village as any staff member, will result in the staff member being quarantined at home for at least 14 days.
The additional cleaning does take more time, and so we have also temporarily pushed back the standard check-in time to 3pm.
If there are not guests staying the night before, it is no problem to arrive earlier than 3pm, but otherwise the staff do need the full 4 hours after guest check-out at 11am to clean and prepare the villa for you.